Contact Us

On this page, you can find the contact details for Pilipinas Shell.

Shell Corporate Offices

41^st Floor
The Finance Center
26^th Street corner 9^th Avenue
Bonifacio Global City
Brgy. Fort Bonifacio
1635 Taguig City Metro Manila
Philippines

Trunkline: +632 3499 4001

Shell Customer Service Centre

Website: www.shell.com.ph then select “Help and Support”

Chat: You can reach us through Live Chat via the Shell Asia app, or by visiting Shell Support at https://support.shell.ph/hc/en-ph

and click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.

Email: generalpublicenquiries-ph@shell.com

Retail Station Dealership: newbusiness-ph@shell.com

Operating Hours: Monday to Friday — 8:00 AM to 5:00 PM

Shell Fleet Card Customer Service

Telephone number: +632 8878 8811

Toll Free number: 1-800-10111-1131

Email: generalcardrequests-ph@shell.com

Operating Hours: Monday to Friday — 8:00 AM to 5:00 PM

Investor Relations

Email address: SPC-Investor-Relations@shell.com

Tel: +632 3499 4001

Data Privacy

Email address: ShellPhils-Data-Privacy@shell.com

Tel: +632 3499 4043

For any queries on employment, please refer to:

Jobs and Careers

More in About Us

two workers discussing a project in a refinery in Malaysia, Bintulu ATl, rercuitment, Malaysia 2013

Who we are

Shell Pilipinas Corporation traces its roots to Asiatic Petroleum Company (Philippine Islands) Ltd. In the Philippines back since 1914, and has grown to become one of the leading oil refining and marketing businesses in the Philippines.

What we do

We are an integrated energy company that aims to meet society’s growing demand for energy in ways that are economically, environmentally and socially responsible.