Continuity and Care in the Time of COVID-19
At the height of the pandemic, Pilipinas Shell managed to further enhance its business resilience by adapting relevant business models to the current environment and emerging customer needs.
The year 2020 started with the eruption of Taal Volcano in Batangas province, displacing thousands of families and destroying millions in livelihood. While response and recovery efforts for this natural disaster were still underway, another news broke in March: the entire country had to be put on lockdown to help curb the COVID-19 pandemic.
These events inevitably posed various challenges in the way we do business and even caused an economic downturn. Indeed, the COVID-19 pandemic has created a lot of uncertainty for all of us, individuals and businesses alike. However, we at Pilipinas Shell believe that, as long as we know our market well and are able to manage the needs of our business, we will be able to respond accordingly to any scenario.
At the height of the pandemic, Pilipinas Shell managed to further enhance its business resilience by adapting relevant business models to the current environment and emerging customer needs through the 3Cs Approach, namely:
CARE: Extending holistic support to employees and other beneficiaries in partner communities through financial assistance, as well as programmes that take care of their mental health or support their work-from-home arrangements
CASH: Setting up a robust cash governance framework and implementing cash management strategies to maintain financial resilience and support business recovery
CONTINUITY: Ensuring seamless, efficient, and undisrupted operations at the height of the pandemic
Life at Shell
In recognition of Pilipinas Shell’s comprehensive governance code and its strong fit-for-purpose corporate structure that is guided by its core values of honesty, integrity, and respect for people.
The respiratory care campaign centers on empowering staff and their dependents, highlighting the importance of being accountable and responsible for one’s actions and behavior to prevent the spread of respiratory illness and to keep oneself healthy amid the pandemic.
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We strive to maintain high standards of health and safety as it is our licence to operate.