Health and Wellness at Shell

Health and Wellness at Shell
Be Well

Health is holistic at Pilipinas Shell. The Company’s expanded Be Well Program aims to help employees focus on wellness through the adoption of good habits and a healthy lifestyle. This includes healthful food options (Eat Well), regular physical activity (Move More), smoking cessation support (Breath Well), fatigue risk mitigation (Sleep Well), and resilience (Think Well).

Wellness Hub (Clinic) Practitioners conduct learning sessions and help the employees articulate and commit fit-for-purpose interventions (via one-on-one Wellness Talks), track progress (via Be Well Scorecards) and, eventually, achieve the wellness goals they have committed for themselves (Self-Care first!). Mandatory health programs, such as the Annual Physical Exam (APE), complement the care interventions made available.

women talking each other

Speak Up —It’s okay to not be okay

For Pilipinas Shell, mental health is an advocacy and a wellness discipline. Office energy hubs and wellness center rooms also serve as venues for employees to take a break from stress/anxiety and regain their equilibrium

The company has institutionalized a three-pronged approach to mental health care: 

Promoting a Speak Up culture 

Employees are encouraged to have open and honest conversations about their mental health. As part of the umbrella of human performance and care program, the company creates a space where people are free to speak up and let their leaders know what they are going through. Venues include one-on-one dialogues with supervisors, mindfulness talks during team huddles and townhall sessions, and mental health awareness forums during the company’s observance of World Mental Health Day.

Encouraging help-seeking behavior among employees 

Once the employee recognizes that they need help, the next step is to find out what kind of help they need and draw up a menu of support services available. Pilipinas Shell employees may avail of professional counselling services through the company’s Wellness Hub. In addition to in-house counseling, the Health team also assists in matching the needs of the employee with the availability of external counselors and psychiatrists, if needed 

Maintaining an Employee Assistance Program (EAP) 

Pilipinas Shell has a network of 16 professional counselors to help employee scope with anxiety, depression, and other psychological well-being concerns. Onsite EAP services are offered once a month at The Finance Center and twice a month at the Tabangao Refinery. Co- management with a psychiatrist ensures integrated and holistic management for those who need it. 

The company also offers Team Resilience Coaching to help employees reintegrate back to work and have an unbiased sounding board. 

During transition or organizational changes, staff are also provided Career Planning sessions (with or by the counselor) to help them maintain self- confidence and a positive mindset. 

Pilipinas Shell established this mental health support program in 2018, the same year the Mental Health Act (Republic Act 11036) became law, and ahead of its implementing rules and regulations (IRR). The Act promotes access to mental health care and seeks to create an enabling environment for persons affected by mental health conditions so that they may participate fully in society and at work, free from stigmatization and discrimination.

By law, employers are now required (1) to develop appropriate policies and programs on mental health in the workplace to raise awareness on mental health issues, (2) correct the stigma and discrimination associated with mental health conditions, (3) identify and provide support for individuals at risk, and (4) facilitate access of individuals with mental health conditions to treatment and psychosocial support. Pilipinas Shell is fully compliant on all four counts. 

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