{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Site of the Future: Enhancing the Customer Experience","text":"\u003Cp\u003EInspired by the changing needs of our customers, the fast-paced digital revolution, and the shift to more sustainable options, Pilipinas Shell’s Site of the Future promises a more enhanced customer experience. With its launch in September 2021 in Silang, Cavite, the new mobility station was developed with extra attention given to convenience, sustainability and customer-centricity.\u003C/p\u003E\r\n\r\n\r\n\r\n\r\n","links":[{"name":"Site of the Future: Enhancing the Customer Experience","value":"https://pilipinas.shell.com.ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience.html"}],"image":{"src":"https://pilipinas.shell.com.ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/_jcr_content/root/metadata.shellimg.jpeg/1713967485373/site-of-the-future.jpeg","alt":"Site of the future enhancing the customer experience","width":3795,"height":2142}},"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://pilipinas.shell.com.ph/_jcr_content/root/header/inherited.model.json","id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Home","value":"https://pilipinas.shell.com.ph/"},{"name":"Sustainability","value":"https://pilipinas.shell.com.ph/sustainability.html"},{"name":"Shell Pilipinas Annual and Sustainability Report 2021","value":"https://pilipinas.shell.com.ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021.html"},{"name":"Site of the Future: Enhancing the Customer Experience","value":"https://pilipinas.shell.com.ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience.html"}]},"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","model":{"title":"Site of the Future: Enhancing the Customer Experience","text":"\u003Cp\u003EInspired by the changing needs of our customers, the fast-paced digital revolution, and the shift to more sustainable options, Pilipinas Shell’s Site of the Future promises a more enhanced customer experience. With its launch in September 2021 in Silang, Cavite, the new mobility station was developed with extra attention given to convenience, sustainability and customer-centricity.\u003C/p\u003E\n"},"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/page-header"},{"organism":"StandaloneAsset","color":"inherited","colspan":7,"colstart":3,"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/standalone_asset","model":{"title":"Shell Acienda Silang Launch","video":{"src":"https://www.youtube-nocookie.com/embed/sNLSntae8bg","caption":"Shell Acienda Silang Launch"}}},{"organism":"Container.List","colspan":7,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/revealer_1481592635_/revealer_item","model":{"title":"Read the transcript","text":"\u003Cp\u003E\u003Cb\u003ETitle: Shell Acienda Silang Video\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb\u003EDuration:\u003C/b\u003E&nbsp;5:15\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb\u003EDescription:\u003C/b\u003E&nbsp;One of the first in the world, Pilipinas Shell opens the mobility site of the future in Acienda Silang. The new station is designed to cater to different customer needs, operate with low carbon emissions, include sustainable features, all the while keeping the quality service it has always been known for.\u003C/p\u003E\r\n\u003Cp\u003E[Inspiring music plays]\u003C/p\u003E\r\n\u003Cp\u003E[Voice over]\u003C/p\u003E\r\n\u003Cp\u003EWelcome sa Shell\u003C/p\u003E\r\n\u003Cp\u003E(Welcome to Shell)\u003Cbr\u003E\r\nIto ang aming mobility site of the future kung saan ang aming mga customer\u003C/p\u003E\r\n\u003Cp\u003E(This is our mobility site of the future&nbsp;where our customer)\u003C/p\u003E\r\n\u003Cp\u003EAy ang sentro ng mga paninda, disenyo, at customer experience.\u003C/p\u003E\r\n\u003Cp\u003E(is the heart&nbsp;of the offers, design, and&nbsp;customer experience.)\u003C/p\u003E\r\n\u003Cp\u003E[Inspiring music continues]\u003C/p\u003E\r\n\u003Cp\u003E[Voice over]\u003C/p\u003E\r\n\u003Cp\u003ESa Shell, dinidisenyo at tinatayo ang aming mga mobility sites\u003C/p\u003E\r\n\u003Cp\u003E(So in Shell, we design&nbsp;and build our mobility sites)\u003C/p\u003E\r\n\u003Cp\u003ENang naaayon sa ambisyon ng Shell na maging kumpanyang may net zero emission\u003C/p\u003E\r\n\u003Cp\u003Epagdating ng taong 2050.\u003C/p\u003E\r\n\u003Cp\u003E(Aligned to Shell’s ambition&nbsp;to be a net zero emission&nbsp;energy company by 2050.)\u003C/p\u003E\r\n\u003Cp\u003EIto ay mayroong solar panels\u003C/p\u003E\r\n\u003Cp\u003E(It is equipped with solar panels)\u003C/p\u003E\r\n\u003Cp\u003EEnergy efficient na mga kagamitan tulad ng aming mga fridge, air conditioning\u003C/p\u003E\r\n\u003Cp\u003E(Energy efficient equipment like our fridges, air conditioning)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003EAt mga LED na ilaw upang makabawas sa kuryente, gayundin makabawas sa emissions.\u003C/p\u003E\r\n\u003Cp\u003E(LED lighting to reduce electricity,&nbsp;thus reducing emissions.)\u003C/p\u003E\r\n\u003Cp\u003EBilang karagdagan, ang site na ito ay binuo gamit ng ecobricks\u003C/p\u003E\r\n\u003Cp\u003E(On top of this, we built&nbsp;the site with ecobricks)\u003C/p\u003E\r\n\u003Cp\u003EGawa mula sa mga nirecycle na plastic\u003C/p\u003E\r\n\u003Cp\u003E(Made from recycled plastic materials)\u003C/p\u003E\r\n\u003Cp\u003EAt ang mga pavement naman ay ginawa gamit ng Shell Bitumen Fresh Air\u003C/p\u003E\r\n\u003Cp\u003E(And the pavement made from&nbsp;Shell Bitumen Fresh Air)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003ENa nakakapag-offset ng carbon emissions na katumbas ng 40 na kotse bawat taon.\u003C/p\u003E\r\n\u003Cp\u003E(Which offset carbon emissions&nbsp;equivalent to 40 cars per year.)\u003C/p\u003E\r\n\u003Cp\u003E[Inspiring music continues]\u003C/p\u003E\r\n\u003Cp\u003E[Voice over]\u003C/p\u003E\r\n\u003Cp\u003ENi-ridefine din namin ang kahulugan ng convenience\u003C/p\u003E\r\n\u003Cp\u003E(We have redefined convenience)\u003C/p\u003E\r\n\u003Cp\u003ESa pagimbita sa mga customer na piliin ang Shell Select bilang kanilang paboritong stopover\u003C/p\u003E\r\n\u003Cp\u003E(Inviting customers to choose Shell Select as their favorite stopover)\u003C/p\u003E\r\n\u003Cp\u003ESa pamamagitan ng aming seamless identity, maximum visibility, spacious layout\u003C/p\u003E\r\n\u003Cp\u003E(With seamless identity,&nbsp;maximum visibility, spacious layout)\u003C/p\u003E\r\n\u003Cp\u003EAt maraming parking spaces.\u003C/p\u003E\r\n\u003Cp\u003E(And multiple parking spaces.)\u003C/p\u003E\r\n\u003Cp\u003EInaanyayahan ka namin na pumasok sa aming tindahan.\u003C/p\u003E\r\n\u003Cp\u003E(We entice you with a&nbsp;comfortable treat in our store.)\u003C/p\u003E\r\n\u003Cp\u003EIsang kaaya-ayang pintuan ang bubungad sa iyo.\u003C/p\u003E\r\n\u003Cp\u003E(A warm and welcoming threshold&nbsp;receives your presence.)\u003C/p\u003E\r\n\u003Cp\u003ESa pagpasok mo sa aming tindahan, isang malinis at natural na ambiance ang babati sa iyo.\u003C/p\u003E\r\n\u003Cp\u003E(As you enter our store, a clean and natural&nbsp;ambiance greets you.)\u003C/p\u003E\r\n\u003Cp\u003EMarami kaming mga pagkain at ‘di pagkaing mga produkto at serbisyo\u003C/p\u003E\r\n\u003Cp\u003E(We have a wide range of food and&nbsp;non-food products and services)\u003C/p\u003E\r\n\u003Cp\u003ENa maaari mong pagpilian.\u003C/p\u003E\r\n\u003Cp\u003E(That you can choose from.)\u003C/p\u003E\r\n\u003Cp\u003EMaaari mong i-enjoy ang mga ito sa loob ng tindahan o iuwi ito sa iyong tahanan.\u003C/p\u003E\r\n\u003Cp\u003E(You can enjoy these in store&nbsp;or bring these home with you.)\u003C/p\u003E\r\n\u003Cp\u003EMayroon kami ng lahat ng ito upang ipakita kung gaano kaimportante saamin\u003C/p\u003E\r\n\u003Cp\u003Eang customer satisfaction.\u003C/p\u003E\r\n\u003Cp\u003E(We got all of these to show how&nbsp;we value our customer satisfaction first.)\u003C/p\u003E\r\n\u003Cp\u003E[Inspiring music continues]\u003C/p\u003E\r\n\u003Cp\u003E[Voice over]\u003C/p\u003E\r\n\u003Cp\u003ENakipag-partner kami sa mga kalidad at minamahal na mga food brands\u003C/p\u003E\r\n\u003Cp\u003E(We have partnered with quality&nbsp;and well-loved food brands)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003EGaya ng Cha Time, Turks, at Potato Corner upang matugunan\u003C/p\u003E\r\n\u003Cp\u003E(Such as Cha Time, Turks,&nbsp;and Potato Corner to meet)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003EAng iyong snacking cravings nasa biyahe ka man o wala.\u003C/p\u003E\r\n\u003Cp\u003E(Your snacking cravings whether&nbsp;you’re on or off the road.)\u003C/p\u003E\r\n\u003Cp\u003EAng mga panindang ito ay nababagay sa maraming mga tinda\u003C/p\u003E\r\n\u003Cp\u003E(These offers will complement&nbsp;the wide range of assortments)\u003C/p\u003E\r\n\u003Cp\u003ENa mayroon ang Select sa magkakaibang mga kategorya, para dumami ang iyong pagpipilian.\u003C/p\u003E\r\n\u003Cp\u003E(We have in Select across categories,&nbsp;creating more options for you.)\u003C/p\u003E\r\n\u003Cp\u003EAng magkakaiba naming mga upuan ay matatagpuan sa loob at labas ng tindahan\u003C/p\u003E\r\n\u003Cp\u003E(Our diverse seating types are available&nbsp;in and out of the store)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003EUpang tugunan anuman ang iyong pakay.\u003C/p\u003E\r\n\u003Cp\u003E(To accommodate&nbsp;diverse customer missions.)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003EMaging ito man ay magpahinga nang panandalian mula sa iyong mahabang biyahe\u003C/p\u003E\r\n\u003Cp\u003E(Whether you would like to&nbsp;take a short break from your long drives)\u003C/p\u003E\r\n\u003Cp\u003EKumaing mag-isa, o para lamang kumuha ng inumin bago umalis agad.\u003C/p\u003E\r\n\u003Cp\u003E(Dine-in solo, or quickly&nbsp;grab a beverage and go.)\u003C/p\u003E\r\n\u003Cp\u003EMayroon rin kaming malinis at maayos na mga banyo\u003C/p\u003E\r\n\u003Cp\u003E(We also have clean, working,&nbsp;well-staffed and air conditioned toilets)\u003C/p\u003E\r\n\u003Cp\u003EPara sa iyong pangangailangan.\u003C/p\u003E\r\n\u003Cp\u003E(for your comfort room needs.)\u003C/p\u003E\r\n\u003Cp\u003ESinasatunay ang kahulugan ng convenience.\u003C/p\u003E\r\n\u003Cp\u003E(True to what convenience stands for.)\u003C/p\u003E\r\n\u003Cp\u003ENaaayon sa aming pangakong maserbisyuhan ang lahat ng klase ng customer\u003C/p\u003E\r\n\u003Cp\u003E(Aligned with our commitment&nbsp;to serve all types of customers)\u003C/p\u003E\r\n\u003Cp\u003EMayroon kaming mga parking pangbisikleta para magbigay ng lugar para sa mga siklista\u003C/p\u003E\r\n\u003Cp\u003E(We have bicycle parking amenities&nbsp;to provide a secure place for cyclists)\u003C/p\u003E\r\n\u003Cp\u003ENa magsa-stopover sa Shell.\u003C/p\u003E\r\n\u003Cp\u003E(When they stopover at Shell.)\u003C/p\u003E\r\n\u003Cp\u003ELahat ng mga feature ng mobility station na ito ay masuring isinaisip\u003C/p\u003E\r\n\u003Cp\u003E(All these mobility station features&nbsp;are all well thought of)\u003C/p\u003E\r\n\u003Cp\u003EAt dinisenyo nang nauuukol sa iyong mga pangangailangan\u003C/p\u003E\r\n\u003Cp\u003E(and carefully&nbsp;designed with your needs in our mind)\u003C/p\u003E\r\n\u003Cp\u003EUpang matulungan ka ng Shell na humayo sa iyong biyahe.\u003C/p\u003E\r\n\u003Cp\u003E(So Shell will enable you to go well&nbsp;on your journeys ahead.)\u003C/p\u003E\r\n\u003Cp\u003E[Inspiring music continues]\u003C/p\u003E\r\n\u003Cp\u003E[Voice over]\u003C/p\u003E\r\n\u003Cp\u003EAng pagpapatakbo ng mga low carbon emission sites ay isa sa mga ambisyon ng Shell.\u003C/p\u003E\r\n\u003Cp\u003E(Operating low carbon emission sites&nbsp;is one of our ambitions in Shell.)\u003C/p\u003E\r\n\u003Cp\u003EGusto ng Shell na sundin ang lowest carbon standards sa merkado\u003C/p\u003E\r\n\u003Cp\u003E(Ultimately, Shell drives to implement the lowest carbon standards in the market)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003ESa pamamaraang industry leading, sustainable, at affordable.\u003C/p\u003E\r\n\u003Cp\u003E(In a manner that is industry leading,&nbsp;sustainable, and affordable.)\u003C/p\u003E\r\n\u003Cp\u003EDedikado ang Shell na bawasan ang carbon footprints nito\u003C/p\u003E\r\n\u003Cp\u003E(Shell is invested in its dedication&nbsp;to reduce carbon footprints)\u003C/p\u003E\r\n\u003Cp\u003EMaging sa mga produkto man o pang-araw araw na operasyon.\u003C/p\u003E\r\n\u003Cp\u003E(both in our products and operations.)\u003C/p\u003E\r\n\u003Cp\u003EMayroon kaming power saving elements na nagpapababa ng konsumo ng kuryente\u003C/p\u003E\r\n\u003Cp\u003Enang hindi bababa sa 30%.\u003C/p\u003E\r\n\u003Cp\u003E(We have power saving elements that&nbsp;reduce electricity consumption by at least&nbsp;30%.)\u003C/p\u003E\r\n\u003Cp\u003EHabang ginagawa namin ang mga ito, mayroon rin kaming mga aksyon\u003C/p\u003E\r\n\u003Cp\u003E(While we provide these features,&nbsp;we have conscious efforts in)\u003C/p\u003E\r\n\u003Cp\u003EUpang ibaba ang energy consumption ng aming mga operasyon.\u003C/p\u003E\r\n\u003Cp\u003E(improving&nbsp;our operations to reduce&nbsp;energy consumption.)\u003C/p\u003E\r\n\u003Cp\u003EMga simpleng gawain tulad ng pagsasara ng mga pintuan\u003C/p\u003E\r\n\u003Cp\u003E(Simple things&nbsp;like keeping doors closed)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003EPag-set ng mga air conditioning unit sa optimum na temperatura\u003Cbr\u003E\r\n(Setting air conditioning unit&nbsp;to optimum temperature)\u003C/p\u003E\r\n\u003Cp\u003EAt pagpatay ng ilaw ‘pag hindi ginagamit ay makatutulong\u003C/p\u003E\r\n\u003Cp\u003E(And switching off lights&nbsp;when not in use will contribute)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003ESa amin patungo sa energy conservation.\u003C/p\u003E\r\n\u003Cp\u003E(In our drive towards energy conservation.)\u003C/p\u003E\r\n\u003Cp\u003E[Inspiring music continues]\u003C/p\u003E\r\n\u003Cp\u003E[Voice over]\u003C/p\u003E\r\n\u003Cp\u003EIpinapakita namin ang daan tungo sa operational carbon neutrality upang tulungan\u003C/p\u003E\r\n\u003Cp\u003E(We demonstrate pathways to achieve&nbsp;operational carbon neutrality helping)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003EAng ating lipunan na mabawasan ang carbon footprint gamit ng aming mga produkto\u003C/p\u003E\r\n\u003Cp\u003Eat operasyon.\u003C/p\u003E\r\n\u003Cp\u003E(Our society reduce carbon footprint&nbsp;in our products and operations.)\u003C/p\u003E\r\n\u003Cp\u003ETropikal na bansa ang Pilipinas.\u003C/p\u003E\r\n\u003Cp\u003E(Philippines is a tropical country.)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003ETayo ay nakakaranas ng maraming ulan buong taon.\u003C/p\u003E\r\n\u003Cp\u003E(We experience a good amount&nbsp;of rain all year round.)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003EKami ay may kagamitan upang makalipon ng tubig na aming gagamitin\u003C/p\u003E\r\n\u003Cp\u003E(We have equipped our sites with&nbsp;water harvesting facilities that we use)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003EPara sa iba’t-ibang mga pangangailangan gaya ng pagdidilig ng mga halaman at pagflush ng mga toilet.\u003C/p\u003E\r\n\u003Cp\u003E(For operational use such as watering&nbsp;our plants and flushing our toilets.)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003EMagbibigay daan ito para maging self-irrigating ang aming plant wall at\u003C/p\u003E\r\n\u003Cp\u003E(This allows our green wall to be&nbsp;a self-irrigating plant wall and)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003ETagakolekta ng tubig ulan, na magbibigay daan sa istasyon na gumamit ng nalikom na tubig\u003C/p\u003E\r\n\u003Cp\u003E(Rain water collector, allowing the station&nbsp;to use runoff water)\u003C/p\u003E\r\n\u003Cp\u003EPara sa mga halaman sa landscape area.\u003C/p\u003E\r\n\u003Cp\u003E(For the plants&nbsp;in the landscape area.)\u003C/p\u003E\r\n\u003Cp\u003EIkahuli, pinagmamalaki namin ang aming tagumpay sa aming adbokasiyang i-reuse at i-recycle\u003C/p\u003E\r\n\u003Cp\u003E(Lastly, we are proud of our breakthrough&nbsp;in our advocacy to reuse and recycle)\u003C/p\u003E\r\n\u003Cp\u003EAng mga plastik mula sa aming mga bote ng lube sa aming pakikipagpartner sa Green Antz\u003C/p\u003E\r\n\u003Cp\u003E(Plastics from our lubes bottle by partnering with&nbsp;Green Antz)\u003C/p\u003E\r\n\u003Cp\u003EUpang gumawa ng ecobricks.\u003C/p\u003E\r\n\u003Cp\u003E(To create our ecobricks.)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003EGinagamit namin ang mga ecobricks na ito sa aming mga proyekto\u003C/p\u003E\r\n\u003Cp\u003E(We are using these ecobricks in our&nbsp;projects )\u003C/p\u003E\r\n\u003Cp\u003EUpang maisulong ang circular economy sa aming mobility business.\u003C/p\u003E\r\n\u003Cp\u003E(To promote circular economy&nbsp;in our mobility business.)\u003C/p\u003E\r\n\u003Cp\u003E[Inspiring music plays]\u003C/p\u003E\r\n\u003Cp\u003E[Voice over]\u003C/p\u003E\r\n\u003Cp\u003ESa Shell, patuloy ang aming pagtulong\u003C/p\u003E\r\n\u003Cp\u003E(In Shell, we continue&nbsp;to power the progress)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003ESa ating bansa.\u003C/p\u003E\r\n\u003Cp\u003E(of the Filipino nation.)\u003C/p\u003E\r\n\u003Cp\u003EPatuloy ang aming pag-innovate, pag-differentiate, at pag-accelerate.\u003C/p\u003E\r\n\u003Cp\u003E(We continue to innovate,&nbsp;differentiate, and accelerate.)&nbsp;\u003C/p\u003E\r\n\u003Cp\u003ELet’s make the future.\u003C/p\u003E\r\n\u003Cp\u003E(Let’s make the future.)\u003C/p\u003E\r\n\u003Cp\u003E[Inspiring music fades]\u003C/p\u003E\r\n\u003Cp\u003E[Shell mnemonic sound plays]\u003C/p\u003E\r\n"}}],"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/revealer_1481592635_","model":{}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/text","model":{"text":"\u003Ch2\u003EPilipinas Shell Site of the Future: Enhancing the Customer Experience\u003C/h2\u003E\r\n\r\n\u003Cp\u003EA pioneering project in the Philippines, the site’s innovative &amp; modern design is set to become a global blueprint for mobility stations.\u003C/p\u003E\r\n\r\n\r\n"}},{"organism":"StandaloneAsset","color":"inherited","colspan":4,"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/standalone_asset_768237909","model":{"image":{"src":"https://pilipinas.shell.com.ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/_jcr_content/root/main/section/standalone_asset_768237909.shellimg.jpeg/1713967389113/white-car-at-shell-station.jpeg","width":3940,"height":2216}}},{"organism":"ImageGallery","children":[{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/gallery/standalone_asset_cop_1641859205","model":{"image":{"src":"https://pilipinas.shell.com.ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/_jcr_content/root/main/section/gallery/standalone_asset_cop_1641859205.shellimg.jpeg/1713967422953/five-men-riding-cycle.jpeg","caption":"Bikers taking a pit stop at the very first \"Site of the Future\" in Silang, Cavite.","width":4029,"height":2268}}},{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/gallery/standalone_asset_cop_772617021","model":{"image":{"src":"https://pilipinas.shell.com.ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/_jcr_content/root/main/section/gallery/standalone_asset_cop_772617021.shellimg.jpeg/1713966850753/cashier.jpeg","caption":"Shell Acienda Silang station's attendant booth.","alt":"Shell Acienda Silang station's attendant booth.","width":2263,"height":1273}}},{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/gallery/standalone_asset_cop","model":{"image":{"src":"https://pilipinas.shell.com.ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/_jcr_content/root/main/section/gallery/standalone_asset_cop.shellimg.jpeg/1713966865850/garden.jpeg","caption":"Customers visiting can take a quick break in this resting area.","alt":"Customers visiting can take a quick break in this resting area.","width":2263,"height":1273}}},{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/gallery/standalone_asset","model":{"image":{"src":"https://pilipinas.shell.com.ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/_jcr_content/root/main/section/gallery/standalone_asset.shellimg.jpeg/1713966878013/shell-cafe-front-view.jpeg","caption":"The entrance of Shell Select where customers can drop by for snacks and refreshments.","alt":"The entrance of Shell Select where customers can drop by for snacks and refreshments.","width":4029,"height":2268}}}],"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/gallery","model":{}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/text_copy","model":{"text":"\u003Ch3\u003EConveniently at your Service\u003C/h3\u003E\r\n\u003Cp\u003EIn addition to the core offers of convenience retailing, Shell has partnered with Chatime and other food &amp; beverage brands to better serve the growing on-the-go consumption needs of our customers. The Site of the Future is one of the pioneer sites where these new offers are fully integrated in our convenience retail business operations &amp; design. Unique items from different areas of the Philippines are also featured and supported by programs like the Department of Trade and Industry’s (DTI) One Town One Product (OTOP) and Go Lokal!, which all help mobilize the products of community entrepreneurs. In support of safer and contactless mobility, Shell has also made Touchpay available in Shell Select stores, allowing customers to pay their bills, and more importantly, top-up their RFIDs for contactless tollway transactions. In addition, Gcash and PayMaya are now widely accepted across the network to accept contactless fuel and convenience retail payments.\u003C/p\u003E\r\n"}},{"organism":"StandaloneAsset","color":"inherited","colspan":4,"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/standalone_asset_768","model":{"image":{"src":"https://pilipinas.shell.com.ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/_jcr_content/root/main/section/standalone_asset_768.shellimg.jpeg/1713967401415/women-watching-smartphone.jpeg","width":3840,"height":2160}}},{"organism":"Container","id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section/experience_fragment","model":{}}],"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main/section","model":{}}],"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Breadcrumb.Large","model":{"links":[{"name":"Home","value":"https://pilipinas.shell.com.ph/"},{"name":"Sustainability","value":"https://pilipinas.shell.com.ph/sustainability.html"},{"name":"Shell Pilipinas Annual and Sustainability Report 2021","value":"https://pilipinas.shell.com.ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021.html"},{"name":"Site of the Future: Enhancing the Customer Experience","value":"https://pilipinas.shell.com.ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience.html"}]},"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/footer/breadcrumb"},{"organism":"Container.Raw","ref":"https://pilipinas.shell.com.ph/_jcr_content/root/footer/inherited.model.json","id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"Site of the Future: Enhancing the Customer Experience","text":"Inspired by the changing needs of our customers, the fast-paced digital revolution, and the shift to more sustainable options, Pilipinas Shell’s Site of the Future promises a more enhanced customer experience. With its launch in September 2021 in Silang, Cavite, the new mobility station was developed with extra attention given to convenience, sustainability and customer-centricity.","links":[{"name":"canonical","value":"https://pilipinas.shell.com.ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience.html"},{"name":"errorUrl","value":"https://pilipinas.shell.com.ph/error.html"},{"name":"hierarchy","value":"en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience"},{"name":"homeTitle","value":"Shell Pilipinas Corporation"},{"name":"homeUrl","value":"https://pilipinas.shell.com.ph/"},{"name":"locale","value":"en-PH"},{"name":"title","value":"Site of the Future: Enhancing the Customer Experience | Shell Pilipinas Corporation"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/business/shellpilipinas/en_ph/sustainability/pilipinas-shell-annual-and-sustainability-report-2021/site-of-the-future-enhancing-the-customer-experience"},{"name":"externalDisclaimerText","value":"Shell plc Legal Disclaimer\r\n\r\nYou are now leaving the Shell global website.\r\nThe link you have selected will direct you to a website that is not controlled by Shell plc or any member of the Shell Group. Accordingly, neither Shell plc nor any member of the Shell Group endorses, adopts, certifies or otherwise validates the information and material contained on the linked website. 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