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Site of the Future: Enhancing the Customer Experience

Inspired by the changing needs of our customers, the fast-paced digital revolution, and the shift to more sustainable options, Pilipinas Shell’s Site of the Future promises a more enhanced customer experience. With its launch in September 2021 in Silang, Cavite, the new mobility station was developed with extra attention given to convenience, sustainability and customer-centricity.

Shell Acienda Silang Launch

Shell Acienda Silang Launch

Pilipinas Shell Site of the Future: Enhancing the Customer Experience

A pioneering project in the Philippines, the site’s innovative & modern design is set to become a global blueprint for mobility stations.

Shell Acienda Silang station's attendant booth.
Customers visiting can take a quick break in this resting area.
The entrance of Shell Select where customers can drop by for snacks and refreshments.

Conveniently at your Service

In addition to the core offers of convenience retailing, Shell has partnered with Chatime and other food & beverage brands to better serve the growing on-the-go consumption needs of our customers. The Site of the Future is one of the pioneer sites where these new offers are fully integrated in our convenience retail business operations & design. Unique items from different areas of the Philippines are also featured and supported by programs like the Department of Trade and Industry’s (DTI) One Town One Product (OTOP) and Go Lokal!, which all help mobilize the products of community entrepreneurs. In support of safer and contactless mobility, Shell has also made Touchpay available in Shell Select stores, allowing customers to pay their bills, and more importantly, top-up their RFIDs for contactless tollway transactions. In addition, Gcash and PayMaya are now widely accepted across the network to accept contactless fuel and convenience retail payments.